Site Menu:
• Pricing Information
• Covered Locations
• Frequent Questions
• Sign Up/Apply
• ISP Members Area
• Web Hosting
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NO SPAMMING OF ANY KIND WILL BE TOLERATED
What is in the members area?
The members area includes an order form (new accounts are created in 5 minutes or less), tools to modify passwords, list accounts, check usage on Network 1 &3,
check billing status, tools to generate your own location web
pages quickly and instructions on configuring dialers and email clients and more.
It also has copies of the Easy Config Software. A tool is also available to check log entries to see when
an account was used that day or why it got rejected. This area is only available to resellers.
I've lost my members area login password ...
Click here to receive an email with an authorization code and instructions on how to reset the password. This is the only way to reset your members area password.
Will an account work on all locations?
Yes, once an account is activated, any of the location numbers (for that network) can be used
to gain access to the internet. So, if you are travelling, simply change
the access number in your dialer software. When new locations open, existing
accounts autmatically have access there.
How is tech support handled?
The members area has a form for this purpose, which collects information to
have a tech support agent resolve the issue for you. The form will also verify
if the password used is correct and the dialup number used is correct for the
network the user was created on.
The members area also has detailed instructions on how to configure dialers
and email clients in case Easy Config software is not an option.
Do you ever contact my clients?
No. We invoice you and you invoice your clients for whatever amount
you see fit. This also means you are responsible for tech support
for your clients.
Will my clients know who is providing the service?
They should not. Email addresses do not use the clockwatchers domain
name (instead the take the form of user@maildivision.com and there is no web site at this domain).
How does billing work?
Invoices are issued via email on the first of each month. The invoice amount
is automatically charged to the credit card on the 5th of each month. If you
feel an invoice is incorrect, please email us
before the 5th of that month. If a credit card declines, we may add a one time $10 transaction fee or close
the account(s) if payment is not processed by the 10th of that month. Once accounts
are closed, they can not be re-activated. If you do not have a credit card, you may wish to check with your bank, most
banks offer debit card which are available to anyone with a checking account.
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